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New Payment Portal Coming Soon


New Plymouth consistently strives to provide our citizens with the best services and programs that strengthen our community and improve quality of life.

As we continue to grow with the times as a thriving community, we are so excited to announce that our citizens will soon have a NEW and ENHANCED payments portal.  The same high-level security that you have grown to expect from us will not change, however the new portal will be more user-friendly – providing more ways to manage your account(s) and improve the overall payment experience with features that include:

·         Easy enrollment in Auto Pay, Ebilling and Text N Pay options

·         Historical bill and payment data

·         Capability to update your account

·         Multilingual capabilities

·         One-view multi-property access

More to come soon, including an FAQ Page with information on creating a portal account and enrolling in these new features so paying your bills is easy to do!

Our anticipated launch date is scheduled for July 31st. Instructions on enrollment will appear on your next statement.

If you have any questions, please contact (208) 278-5338.



The City of New Plymouth